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If hungry, come here for perfectly cooked strawberry chicken and tasty pasta. After a long working week, you can try good coffee. Most visitors state that the staff is pleasant. Service at Cake Studio is something one can call terrific. You will certainly appreciate the cozy ambiance and modern decor. 4 is what this place received from the Google rating system.
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ATHIRA A
7 months ago on Google
Extremely Disappointing Experience at Cake Studio I recently had the misfortune of visiting Cake Studio, and I must say, it was a shocking experience. I had placed an order for a blueberry cake over the phone, as it was one of the few options available. However, when I arrived at the shop, the reception was empty. When I approached one of the staff members, he seemed completely unaware of my order. He repeatedly questioned me, asking which cake I was referring to, and even suggested that he might not be the person I spoke to. To add insult to injury, he offered me a completely different cake with "I love you Ammu" written on it, which was not what I ordered. The staff member's attitude was appalling. He was rude, dismissive, and even used derogatory terms like "podi" and "edi" when speaking to me. When I tried to clarify the situation, he told me to dial the number I used to place the order, implying that I was the one who made the mistake. The level of customer service I received at Cake Studio was unacceptable. The staff member's behavior was unprofessional, and the overall experience left a bad taste in my mouth. Rating: 1/5 stars I would not recommend Cake Studio to anyone based on my experience. There are plenty of other bakeries that value their customers and provide better service. Food: 3 Service: 1 Atmosphere: 3
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Tincy Lukose
8 months ago on Google
I am writing to express my extreme disappointment and frustration with the appalling service I received at your cake studio this evening. To make matters worse, when I brought my concerns to the manager's attention, I was met with unacceptable behavior. Here's a detailed account of my experience I visited your cake studio at 6.pm this evening. The service was extremely poor, with long wait times and disorganized staff When I politely expressed my concerns to the manager, he became defensive and rude Instead of apologizing and addressing my concerns, the manager blamed me for the issues and displayed unacceptable behavior. As a paying customer, I expect a certain level of service, respect, and professionalism. Your cake studio failed to meet these basic expectations, and the manager's behavior was completely unacceptable. Providing additional training to your staff on customer service and conflict resolution. Addressing the managerial behavior and ensuring that customers receive respectful treatment. Offering a formal apology and a suitable resolution to this incident.
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Rɑshɑd Rabwa
11 months ago on Google
Cake Studio Perinthalmanna is a popular spot for cake lovers in Malappuram, with a rating of 3.7 based on 306 customer reviews ¹ ² ³. They're known for their wide variety of flavors, including Black Forest, White Forest, Red Velvet, Caramel Butter Scotch, and more ⁴. *Services and Features:* - _Custom Cakes_: They offer customized cakes for special occasions like weddings, birthdays, and anniversaries ⁵. - _Multiple Locations_: Cake Studio has branches throughout Calicut and Malappuram, making it easily accessible for customers ⁵ ⁶. - _Cake Delivery_: They provide cake delivery services, ensuring your favorite cake reaches your doorstep ⁶. *Reviews and Ratings:* Cake Studio Perinthalmanna has received positive reviews for its high-quality service and delicious cakes ³. Customers appreciate the studio's commitment to quality and customer satisfaction ⁷. Would you like to know more about Cake Studio Perinthalmanna or perhaps their menu and pricing? Service: Dine in Meal type: Dinner Price per person: ₹200–400 Food: 4 Service: 4 Atmosphere: 5 Recommended dishes: Cake, Broasted Chicken with Strawberry Shake
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Price range per person INR 200 - INR 400
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