This was the worst experience at a brand like Cafe Coffee Day.
We were a group of 5 and one of my friends asked for cold coffee, the staff tells us it won't be available. Wow! basic cold coffee isn't available at Cafe Coffee Day.
Other two opted for tropical iceberg, firstly one of the staff members told "sir usme bhut ice hoga aap nahi pee payenge". We told that's absolutely ok. Following to which he told it will be too dark you won't like it, We were like do we know each other that you know about my likes and dislikes... We had nearby coupons to which we were told we have network problem, we won't be able to scan that.
All the wanted was to force you to opt for the costliest coffee available even if you hate that. No respect for the customer needs and to this when I told cancel the order the shameful people didn't even bother to stop us for once.
We went to the CCD nearby at World Trade Park, the bar code was unable to be scanned but the staff managed to give us our coffee by typing the offer code and we were also told that tropical iceberg is not at all dark.
Please replace such unprofessional and extremely rude staff.
5 years ago on Zomato
At a good price point . I will recommend you to try these
6 years ago on Zomato
6 years ago on Zomato
We were a group of 5 and one of my friends asked for cold coffee, the staff tells us it won't be available. Wow! basic cold coffee isn't available at Cafe Coffee Day.
Other two opted for tropical iceberg, firstly one of the staff members told "sir usme bhut ice hoga aap nahi pee payenge". We told that's absolutely ok. Following to which he told it will be too dark you won't like it, We were like do we know each other that you know about my likes and dislikes... We had nearby coupons to which we were told we have network problem, we won't be able to scan that.
All the wanted was to force you to opt for the costliest coffee available even if you hate that. No respect for the customer needs and to this when I told cancel the order the shameful people didn't even bother to stop us for once.
We went to the CCD nearby at World Trade Park, the bar code was unable to be scanned but the staff managed to give us our coffee by typing the offer code and we were also told that tropical iceberg is not at all dark.
Please replace such unprofessional and extremely rude staff.