A
Aura - The Sonnet
a month ago
Dear Ms. Dutta,Namashkar!!!We thank you for patronizing our hotel and its services. Please be informed that we sincerely apologize for not meeting your expectations and we have taken up your rating and comment with utmost seriousness. We would like to get more details about your visit to investigate the shortcomings and take corrective action. Please share details at [email protected] at your earliest convenienceThanks & Regards,Avik Sarkar Assistant Food & Beverage Manager