Chinese, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
© OpenStreetMaps
contributors
Add a photo
75 photos
Add a photo
Add your opinion
The Chinese menu attracts visitors searching for positive impressions. Guests may eat perfectly cooked paneer, salads and naan at this restaurant. Many people mark that the staff is efficient here. Nice service is something that guests note in their reviews. You are to be pleasantly impressed with good prices at Air Wings restaurant. The charming atmosphere makes a positive impression on customers. But this place hasn't got a high rating from Google users.
Frequently mentioned in reviews
See allLess
Visitors' reviews on Air Wings restaurant
/ 255
Add your review
Chinese, Vegetarian options
$$$$
Price range per person INR 200 - INR 400
© OpenStreetMaps
contributors
Address
New Airport Rd, Guwahati, Assam, India
Features
Сredit cards accepted
Delivery
Takeaway
Booking
Wheelchair accessible
Report incorrect information
Anyway, we ordered Crispy Baby Corn, Kumbh Hara Dhaniya, one Kulcha, and two Butter Naans. After a long wait, we received our starter — Crispy Baby Corn. But it had a rotten smell and a weird taste — the corn had already gone bad before being cooked. When we complained, one of the servers picked up a piece of Baby Corn from the serving bowl, which had already been served. He then took the piece in his hand and placed it in his mouth. In my life, I have never seen a server take food from the serving bowl — already served — with bare hands and eat it! After eating/tasting it, he made a facial expression that, at least to me, was unreadable. He then took the Baby Corn back to the kitchen.
We wanted to order something else, but they kept insisting we take the Baby Corn again. If the Baby Corn was already rotten, how could they possibly give us good ones? We tried to order some other items from the menu, but they informed us that those were unavailable. So, we ended up ordering Paneer 65 as a starter, which we received.
After another long delay, we were served one bowl of Paneer Masala (or something like that), one bowl of Kumbh Masala, two Butter Naans, and two Masala Kulchas. This was not what we had ordered. We complained, and they were rude. One of the servers told us that we should have checked the order! We had a bad argument. They were literally blaming us as if we were lying. Then, we asked for the same server who had taken our order. He finally came and confirmed what we had actually ordered. They took back the Paneer item but told us that "Kumbh Hara Dhaniya" and "Kumbh Masala" were the same dish! There was no Hara or Dhaniya in it.
When we came out of the restaurant, I spoke to the staff at the hotel desk. I asked him if the restaurant was a part of the hotel. He said yes, it is. I asked him, "Where is your manager?" He told me that the manager was at home. I told him that we had eaten there and had a horrible experience. He showed no reaction and just said, "Okay." I understood then that it was pointless to waste any more time there.
To summarize we had the following experiences.
1. Bad environment with a loud noise.
2. Rotten food was being served.
3. Weird behavior of a server to eat food from the served bowl.
4. Items placed on the menu are unavailable.
5. They are asking us to take the item that we do not want.
6. They served us items that we did not order.
7. They were very rude and indicated as if we were lying regarding the order.
8. The staff at the desk did not have any issue knowing that we had a bad experience.
Anyway, we ordered Crispy Baby Corn, Kumbh Hara Dhaniya, one Kulcha, and two Butter Naans. After a long wait, we received our starter — Crispy Baby Corn. But it had a rotten smell and a weird taste — the corn had already gone bad before being cooked. When we complained, one of the servers picked up a piece of Baby Corn from the serving bowl, which had already been served. He then took the piece in his hand and placed it in his mouth. In my life, I have never seen a server take food from the serving bowl — already served — with bare hands and eat it! After eating/tasting it, he made a facial expression that, at least to me, was unreadable. He then took the Baby Corn back to the kitchen.
We wanted to order something else, but they kept insisting we take the Baby Corn again. If the Baby Corn was already rotten, how could they possibly give us good ones? We tried to order some other items from the menu, but they informed us that those were unavailable. So, we ended up ordering Paneer 65 as a starter, which we received.
After another long delay, we were served one bowl of Paneer Masala (or something like that), one bowl of Kumbh Masala, two Butter Naans, and two Masala Kulchas. This was not what we had ordered. We complained, and they were rude. One of the servers told us that we should have checked the order! We had a bad argument. They were literally blaming us as if we were lying. Then, we asked for the same server who had taken our order. He finally came and confirmed what we had actually ordered. They took back the Paneer item but told us that "Kumbh Hara Dhaniya" and "Kumbh Masala" were the same dish! There was no Hara or Dhaniya in it.
When we came out of the restaurant, I spoke to the staff at the hotel desk. I asked him if the restaurant was a part of the hotel. He said yes, it is. I asked him, "Where is your manager?" He told me that the manager was at home. I told him that we had eaten there and had a horrible experience. He showed no reaction and just said, "Okay." I understood then that it was pointless to waste any more time there.
To summarize we had the following experiences.
1. Bad environment with a loud noise.
2. Rotten food was being served.
3. Weird behavior of a server to eat food from the served bowl.
4. Items placed on the menu are unavailable.
5. They are asking us to take the item that we do not want.
6. They served us items that we did not order.
7. They were very rude and indicated as if we were lying regarding the order.
8. The staff at the desk did not have any issue knowing that we had a bad experience.