Aartibakes

Hello Twinkle Jha, Greetings from Aartibakes. …Hello Twinkle Jha, Greetings from Aartibakes. We were surprised to see this 1 star rating on our profile, which made us bit worried, because our customers' satisfaction and their great experience in terms of having good food is our priority. However, we crossed checked our records (direct orders / via food apps), and found out that we have NEVER SERVED you any ORDER!! Its a possibility that someone hacked your account and used your credentials to give FAKE ratings which can be a concern for us & for you as well. Considering the above, we have marked your reviews as FAKE and appealed with concerned authorities on removing this. Should you have any concerns / feedback, we would request you to reach out on the numbers mentioned in our Business profile. Regards, Team AartibakesMore

Dear Bulbul, Thank you for choosing to order from us. We are really glad you enjoyed the Pasta and as for the Pizza, we would request you to kindly reach out to us at any of these numbers given below and we would like to share with you the picture of your pizza and how we sent it out. It's so so heartbreaking for us when the Zomato delivery boys manhandle the food that we prepare with so much of love and attention. Please don't penalise us with a bad rating and review for their mistakes. Even though the mistake was not at our end, customer satisfaction is most important for us. We would like to make good this bad experience. We request you to please call or WhatsApp us on any of the given numbers. 7678655215, 9810508941, 9810504978 Warmest Regards Team Aartibakes

Seems like it was handiwork of some staff. The owners called me up and made things right. Exemplary customer service by Aartibakes. Keep it up