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Response from the owner
a month ago
Dear Guest We are sorry to hear about your experience. We have taken note of each point mentioned by you & will look in to the matter & rectify it. Quality experience to our customers has always been our priorty. Though we ensure best services to all our customers from different channels, how ever we missed out on pleasing you and living up to our own brand value this time Rest assured we’ll take whatever steps necessary to ensure lapses such as these don’t re-occur. We’re just a call away, you can reach us at 9906-380-143 for any future order/query & we’ll be happy to aasist you. At 21 CT we work towards achieving 100% customer satisfaction & each day strive for the same. We would request you to order again, so we could provide you with a memorable experience. Best Regards, Team 21 CHINA TOWN